Council or Board notification · All 18 responsible authorities
Ethics for Healthcare Professionals for Paramedics, Chinese Medicine Practitioners and all other Health Practitioners facing a Council or Board investigation, complaint or allegation
The allegation concerns your ethical judgement, behaviour or conduct as a health practitioner.
- Consent — treatment without proper informed consent
- Confidentiality — a diagnosis shared, or a file opened out of curiosity
- Boundaries — a boundaries breach with a patient or a colleague
- Dishonesty — a record, certificate or claim that says what didn’t happen
- Candour — a mistake not disclosed to the patient
- Impairment — practising while unwell, or affected by alcohol or drugs
- Fairness — a patient given less for who they were, or whānau excluded
- Any other — ethical concern or allegation of unethical conduct
Facing an allegation of unethical behaviour or misconduct like these — from your Council or Board, a Professional Conduct Committee or the Health Practitioners Disciplinary Tribunal?
Help with a Council or Board investigation, complaint or allegation starts here. This CPD course helps you remediate — and demonstrate the remediation, with a dated certificate for your written response, your portfolio or a Committee or Tribunal direction.
Immediate access · certificate on completion · twelve months' access
- 2 CPD hours
- Self-paced
- Every registered profession
- CPD certificate
- Bulk buy: any 5 for NZ$850 · any 10 for NZ$1,400
At a glance
- Who it is for
- Paramedics, occupational therapists, podiatrists, dietitians, medical radiation technologists, medical laboratory scientists, anaesthetic technicians, Chinese medicine practitioners, psychotherapists and any other health practitioner facing a Council or Board complaint, notification or allegation, a Professional Conduct Committee investigation or a competence review about ethical conduct, behaviour or decisions — an allegation of unethical behaviour, conduct or action
- Authorities covered
- All 18 responsible authorities under the Health Practitioners Competence Assurance Act 2003, their Professional Conduct Committees and the Health Practitioners Disciplinary Tribunal
- Length
- 10 sections, 52 lessons, 2 CPD hours
- Format
- Self-paced, online, immediate access, twelve months from purchase
- Certificate
- Issued by Healthcare Ethics Courses on completion, dated, with the course title and 2 CPD hours
- Price
- NZ$200 · any 5 for NZ$850 · any 10 for NZ$1,400
Certificate issued by Healthcare Ethics CoursesRemediation courses for regulatory processes.
Who this course is for
Facing an allegation of unethical behaviour or conduct
Whether you are a paramedic, a podiatrist, a Chinese medicine practitioner or any other registered practitioner, your authority’s letter uses a word from its own code — honesty, respect, integrity, trust, partnership, confidentiality, consent — and says a decision of yours fell short of it. This course is how you account for the decision in that code’s own words — and show you have remediated.
Dealing with a Council or Board complaint
The Registrar has read the complaint for risk and asked for your response. The notes show what was done, not what was weighed; this course gives your response the account every authority reads as insight: the principle named, the competing principle acknowledged, the effect described in the patient’s terms.
A complaint with the Health and Disability Commissioner
A complaint about a patient’s care goes to the Commissioner first, and your Council or Board can act on public safety meanwhile. The Commissioner’s usual recommendations — an apology, an audit repeated after an interval, a written reflection, training — are the remediation this course is built for.
Under a competence review, conditions or supervision
Ethical conduct and professional behaviour are standards every authority must set, and a review reads decisions and conduct as well as skills. A dated certificate and a reflective account written against your own code are evidence a reviewer, a supervisor or a competence programme can weigh.
Before a Professional Conduct Committee
Members of your own profession and a layperson, with a legal adviser, investigate independently, read your response and usually meet you. They can recommend counselling or a review, decide on no further action or conciliation, or lay a charge before the Tribunal.
Facing a misconduct charge or hearing before the Tribunal
A charge has been laid, or a penalty is being decided — and the Tribunal has cancelled and suspended registrations across the professions for dishonesty, boundary breaches and consent failures, ordering education in ethics, boundaries and consent as part of its penalties. Remediation completed before the hearing, dated and documented, is weighed every time.
The concerns this course speaks to
Consent that was not informed
Treatment begun without proper informed consent, a risk not mentioned, undressing requested without the reason, a choice made for a patient who could have made it, consent never revisited when the plan changed. Autonomy is the first principle; the Code of Health and Disability Services Consumers’ Rights makes it law for every profession, and the Tribunal has cancelled a registration for consent failures in hands-on care.
A confidence that did not hold
A diagnosis mentioned to a colleague who did not need it, a record shown to a family member, a patient discussed where others could hear, a file opened out of curiosity. Confidentiality is a duty in every code and under the Health Information Privacy Code, and the Tribunal has censured a practitioner for browsing patients’ files.
Boundaries with patients and colleagues
A relationship with a patient or a former patient, a loan or a gift, a patient messaged from a personal account, a colleague or a student pursued. Every authority places the responsibility for the boundary with the practitioner; the Tribunal has cancelled and suspended registrations for relationships with patients across several professions.
Probity, and honesty in records, certificates and claims
A record written to say what did not happen, a certificate signed for something not seen, an ACC or subsidy claim for a service not given, a false declaration on a practising-certificate application, a qualification overstated. Every New Zealand code makes honesty a condition of registration, and the Tribunal has cancelled registrations for dishonesty across the professions.
Candour after a mistake or an adverse event
An error not disclosed to the patient, an incident form that describes someone else’s part, an adverse event not reported. Every code requires openness when care has caused harm; concealment is read as graver than the event, and the course treats disclosure as a duty with a method and a record.
Health, fitness and the risk to patients
Practising while unwell, impaired or exhausted, or affected by alcohol or drugs, or a condition concealed when it should have been declared. Non-maleficence is the principle engaged, every authority has a health route for the condition itself, and a practitioner who declared first is read very differently.
Justice, fairness and Te Tiriti o Waitangi
A patient given less because of who they were, a Māori patient’s whānau excluded from a decision, tikanga not asked about, a service rationed without the patient told. Justice is the fourth principle, cultural competence is a standard every authority must set, and the course reads them together through Te Tiriti o Waitangi.
When two principles collide — and any other concern
A treatment continued because stopping felt like abandonment, a referral delayed because the service was full, a confidence kept when someone was at risk. The course treats the tension between two goods as the ordinary shape of an ethical decision. Any allegation is measured against a principle of your own code — the course shows you how to find it and answer it.
Facing a Council or Board investigation, complaint or allegation? This course helps you remediate — and demonstrate it.
Buy this course — NZ$200What the course covers
Ten sections and 52 lessons, with a reflective quiz closing each of the first nine and a post-course assessment at the end.
Introduction — Why Ethics Matters in New Zealand Healthcare
Four lessons
Core Ethical Principles — Autonomy, Beneficence, Non-maleficence, Justice, and Probity
Six lessons
Regulator Perspectives — MCNZ, NCNZ, Pharmacy Council, Dental Council, HPCA Authorities
Six lessons
Consent, Confidentiality, and Patient Rights under the HPCA Act
Five lessons
Ethical Boundaries — Sexual, Financial, Emotional, and Digital
Six lessons
Ethics in Professional Communication and Documentation
Six lessons
Case Studies — Ethical Lapses and Lessons Learned in New Zealand
Six lessons
Using Ethical Reflection in Portfolios and Hearings
Six lessons
Embedding Ethics into Daily Practice and Professional Identity
Five lessons
Conclusion and Key Takeaways
Key takeaways and the post-course assessment
Show every lesson title
- Section 01 · Introduction — Why Ethics Matters in New Zealand Healthcare
- Why Ethics Matters for Patients; Why Ethics Matters for Regulators; Why Ethics Matters for the Profession; Ethics Beyond Compliance.
- Section 02 · Core Ethical Principles — Autonomy, Beneficence, Non-maleficence, Justice, and Probity
- Autonomy; Beneficence; Non-maleficence; Justice; Probity; How Principles Interconnect.
- Section 03 · Regulator Perspectives — MCNZ, NCNZ, Pharmacy Council, Dental Council, HPCA Authorities
- Medical Council of New Zealand (MCNZ); Nursing Council of New Zealand (NCNZ); Pharmacy Council of New Zealand; Dental Council of New Zealand; HPCA Authorities (Allied Health Professions); Shared Regulator Themes.
- Section 04 · Consent, Confidentiality, and Patient Rights under the HPCA Act
- Consent; Confidentiality; Patient Rights under the HPCA Act; Intersection of Consent, Confidentiality, and Patient Rights; Practical Strategies for Compliance.
- Section 05 · Ethical Boundaries — Sexual, Financial, Emotional, and Digital
- Sexual Boundaries; Financial Boundaries; Emotional Boundaries; Digital Boundaries; Why Boundary Breaches Are Serious; Strategies to Maintain Boundaries.
- Section 06 · Ethics in Professional Communication and Documentation
- Ethical Principles in Communication; Ethical Documentation; Why Communication and Documentation Failures Matter; Common Pitfalls in New Zealand Cases; Strategies for Ethical Communication and Documentation; The Link Between Ethics, Reflection, and Documentation.
- Section 07 · Case Studies — Ethical Lapses and Lessons Learned in New Zealand
- Medicine — Consent and Patient Autonomy; Nursing — Confidentiality Breach; Pharmacy — Probity and Honesty; Dentistry — Financial Integrity; Allied Health — Boundary Breach; Lessons Learned Across Professions.
- Section 08 · Using Ethical Reflection in Portfolios and Hearings
- The Role of Ethical Reflection; Structuring Ethical Reflection in Portfolios; Presenting Reflection at Hearings; Linking Reflection to Other Evidence; Weak vs Strong Reflection in Portfolios/Hearings; Practical Tips for Ethical Reflection.
- Section 09 · Embedding Ethics into Daily Practice and Professional Identity
- Ethics as Part of Professional Identity; Daily Habits that Reinforce Ethics; Mentorship and Role Modelling; Building Resilience to Uphold Ethics; Ethics Across a Career.
- Section 10 · Conclusion and Key Takeaways
- Conclusion; Key Takeaways.
How to respond to a Council or Board notification, complaint or allegation
Every Council or Board, a competence reviewer, a Professional Conduct Committee and the Health Practitioners Disciplinary Tribunal read a response for the same four parts. The course teaches each one.
Not the complaint — the principle: autonomy for the consent, confidentiality for the disclosure, probity for the record.
- The principle, and the one it was in tension withNamed from your own code: the benefit against the harm, the patient’s choice against their safety, their confidence against someone else’s risk.The course maps the five principles — autonomy, beneficence, non-maleficence, justice, probity — onto each authority’s wording, so you can cite yours by its headings.
- How you decided, and what the patient was toldWhat you knew, what was said about risk and alternatives, whether you sought advice, and why the principle that prevailed prevailed.Weak and strong responses to the same decision show the difference.
- What it cost the patientIn the patient’s terms, the whānau’s or the colleague’s — not in clinical language.The course shows how to describe the effect without arguing the complaint.
- What has changed, and who can confirm itWith dates: a supervisor’s report, an audit of consent or records after an interval, a health plan, restitution where money is involved.This course is the dated item you attach — and, for a probity or boundary allegation, remediation targeted to the lapse.
A reflection that describes the ethics of the situation with the practitioner absent from it reads as the absence of insight.
Take advice from your indemnity insurer, your union or a lawyer before you respond to anyone.
Facing a Council or Board investigation, complaint or allegation? This course helps you remediate — and demonstrate it.
Buy this course — NZ$200How this course helps with a Council or Board investigation
Five principles, four codes, five professions’ case studies and the reflection an ethics notification needs, in ten sections.
It reads the four codes side by side, then the rest
The Medical Council’s standards, the Nursing Council’s Code of Conduct with its principles of respect, partnership, trust and integrity, the Pharmacy Council’s Code of Ethics, and the Dental Council’s five ethical principles — each in its own words — and then the standards of the allied professions and the themes they share. Whichever authority you answer to, the course shows you where your code says what the principles say, so that you cite it by its own headings.
It works through consent, confidentiality and patient rights under the Act
What informed consent requires of every profession, what confidentiality permits and forbids under the codes and the Health Information Privacy Code, the rights the Act protects, and where the three meet: the whānau who ask, the employer who pays, the patient who declines. Then the four kinds of boundary — sexual, financial, emotional, digital — why the authorities treat a breach as they do, and the strategies that hold one.
It shows the lapse and the lesson across five professions
A doctor and a consent that was not informed, a nurse and a confidence that did not hold, a pharmacist and a record that was not honest, a dentist and a fee that was not explained, an allied health practitioner and a boundary that drifted. In each: what the authority looked at, what the response contained, and what the Committee or the Tribunal made of it. The lessons are shared because the principles are.
It teaches ethical reflection for a portfolio and for a hearing
How an ethical reflection is structured — the decision, the principles in tension, the choice made, the effect, what is now understood, what would be different — how it is presented to a Committee or the Tribunal, and weak against strong reflection side by side. Counts: this course’s dated certificate; CPD targeted to the principle or standard concerned; a supervisor’s, mentor’s or peer’s written reports; an audit of records, consent documentation or claims repeated after an interval; patient or colleague feedback gathered for the purpose; a health plan where health is part of it; Māori-led cultural safety education where the concern engages it; restitution where money is involved; reflection that cites your code by its own headings. Counts for little: hours on another subject, the system or the other person blamed, character references in place of an account, an apology for the complaint, and reflection that argues the case. For the stages from the first letter to the Tribunal, see the Council and Board investigation process, explained.
Read the primary sources
- Health Practitioners Competence Assurance Act 2003 — the Act
- Every Council and Board, in one place — Responsible authorities
- Medical Council — Good medical practice
- Nursing Council — Code of Conduct
- Pharmacy Council — Code of Ethics 2018
- Dental Council — Standards Framework for Oral Health Practitioners
- Health Practitioners Disciplinary Tribunal — decisions
Who wrote it
In short
Ethics for Healthcare Professionals is a two-hour remediation course, self-paced, for any practitioner facing a notification, investigation, complaint or allegation before one of New Zealand’s 18 responsible authorities. It is written to the five principles beneath every New Zealand code — autonomy, beneficence, non-maleficence, justice and probity — and reads the Medical Council’s standards, the Nursing Council’s Code of Conduct, the Pharmacy Council’s Code of Ethics, the Dental Council’s Standards Framework and the allied professions’ standards side by side. It covers consent, confidentiality and patient rights under the Act; sexual, financial, emotional and digital boundaries; ethics in communication and documentation; five professions’ case studies; and ethical reflection for a portfolio and a hearing. Ten sections with a reflective quiz after each of the first nine, a post-course assessment, and a dated certificate from Healthcare Ethics Courses for your recertification. Remediation, not advice: the course decides no matter, and your indemnity insurer, your union or association or a lawyer should read anything before it goes to your authority.
What ethics means to New Zealand’s Councils and Boards
New Zealand has eighteen codes, not one, and they agree. Section 118 of the Health Practitioners Competence Assurance Act 2003 requires every responsible authority to set standards of ethical conduct for its own profession — the Nursing Council’s Code of Conduct, the Pharmacy Council’s Code of Ethics, the Dental Council’s Standards Framework, the Medical Council’s standards, and a code or a statement for each allied profession. Beneath the different words are the same five principles — autonomy, beneficence, non-maleficence, justice and probity — and the course is written to them so that a practitioner of any of the eighteen can find their own code in it.
Two things are New Zealand-specific. Te Tiriti o Waitangi: cultural competence is a standard every authority must set, and justice, autonomy and partnership are read through it — whānau in the decision, tikanga in the room, equity in what is offered. And the absence of a single code: a practitioner facing a complaint has to know which document their authority will open, and the course is built so that you can cite yours by its own headings.
What these words mean
The three terms that decide where a matter goes, and the other words the course uses.
- Professional Conduct Committee
- The committee the Council or Board appoints under s 71 of the Act to investigate a conduct concern: two members of the profession and a layperson with a legal adviser. It asks for your written response, may hear from you, and recommends anything from no further action, through counselling and a competence or health review, to a charge before the Tribunal (s 80).
- Professional misconduct
- The Tribunal’s ground under s 100 of the Act: malpractice or negligence in your scope of practice, or conduct that has brought or was likely to bring discredit to the profession. Dishonesty, a boundary breach and a breach of confidence are among the findings made under it.
- Probity
- Honesty and integrity in what a practitioner says, writes, signs and claims. The fifth principle in the course, because every New Zealand code makes it a condition of registration and the Tribunal has cancelled registrations for its absence across the professions.
- The three routes under the HPCA Act
- Fitness to practise is the phrase practitioners use for the whole process. Under the Health Practitioners Competence Assurance Act 2003 the Council or Board takes one of three routes: a competence review (your practice against the required standard); the health process — the Act’s fitness to practise provisions, for impairment by a mental or physical condition; or a referral of your conduct to a Professional Conduct Committee, which can lay a charge of professional misconduct before the Tribunal. Which route your letter names tells you how the matter is being treated.
The five principles, consent, confidentiality and the other terms the course uses
- Standards of ethical conduct
- The document each responsible authority must publish under section 118 of the Act. A code of conduct, a code of ethics, a standards framework or a set of standards, depending on the authority — and the document an ethics notification is measured against.
- Autonomy
- The patient’s right to decide about their own care, on information they understand, in their own time, including the right to refuse. Engaged by every consent notification, and honoured for a Māori patient in partnership with whānau where the patient wishes.
- Beneficence
- The duty to act for the patient’s benefit — the benefit the evidence and the patient’s own goals support, rather than the one that is easiest, most familiar or best for the practice.
- Non-maleficence
- The duty not to cause avoidable harm: through a technique, a delay, a disclosure, or by practising when unfit. The principle a health-related notification engages, and the one in tension with beneficence.
- Justice
- Fairness in how care, time and resources are shared, and how each patient is treated. Read in New Zealand through Te Tiriti o Waitangi and every authority’s cultural competence standard.
- Informed consent
- A decision made by a patient who understands the treatment, its risks and alternatives, and the right to decline, taken before the treatment and revisited when it changes. What autonomy looks like in practice, for every profession under the Act.
- Confidentiality
- The duty to keep health information private under every code and the Health Information Privacy Code. Not absolute: disclosure is permitted in defined circumstances and on consent, and the course covers how a decision either way is made and recorded.
- Ethical reflection
- A written account of a decision: the principles in tension, the choice made, its effect, what is now understood and what would be different. Evidence of insight in a portfolio or at a hearing when it is specific and in the practitioner’s own words.
- Remediation
- Corrective action targeted to the principle engaged and verifiable by someone else: CPD on that principle, supervision with reports, an audit of consent or records repeated over time, a health plan where health is part of it, restitution where money is. Hours on an unrelated subject count for little on their own.
The provisions an ethics concern engages
There is no single code of ethics for New Zealand’s health practitioners. The Act tells each responsible authority to set standards of ethical conduct for its own profession, and a notification about ethics is measured against the one that applies to you. These are the provisions of the Act, and the four standards many practitioners are read against.
Section 118 — the authority sets your standards
Every responsible authority must set standards of clinical competence, cultural competence and ethical conduct for its profession — a code of conduct, a code of ethics, a standards framework. The document an ethics complaint is measured against, and the one your response should cite by its own headings. Read it.
For this course: Every authority’s standard has an ethics core — consent, confidentiality, boundaries, honesty — and the course maps the four principles to each authority’s wording.
Section 71 — referral to a Professional Conduct Committee
An ethics concern about consent, a confidence, a boundary, a record or a claim is a conduct concern, and is referred to a Professional Conduct Committee of members of your profession and a layperson, with a legal adviser, which investigates independently and asks for your written response. Read it.
For this course: An ethics concern goes to a Committee when it is about conduct rather than competence, which many ethics concerns are; the course explains what that means for the response.
Section 100 — the grounds of discipline
The Tribunal may discipline for professional misconduct — malpractice or negligence, or conduct likely to bring discredit to the profession — for a conviction that reflects on fitness to practise, and for practising without a practising certificate. Across the professions it has found dishonesty, boundary breaches, consent failures, records not kept and files browsed to reach it. Read it.
For this course: A breach of confidentiality, a boundary and dishonesty have each been found to reach the threshold of discipline.
Section 101 — the penalties
Censure, conditions, suspension for up to three years, cancellation of registration, a fine of up to NZ$30,000 and costs — and the Tribunal has ordered education in ethics, professional boundaries and informed consent as part of a penalty. Insight and remediation are weighed every time. Read it.
For this course: The Tribunal’s penalties for ethical misconduct turn on insight into the principle breached, and the course is about being able to name it.
Also engaged: Section 80 — what a Professional Conduct Committee may recommend, from counselling to a charge · Medical Council — Good medical practice, the standard for doctors · Nursing Council — the Code of Conduct and its boundaries and social media guidelines · Pharmacy Council — the Code of Ethics 2018 · Dental Council — the Standards Framework for Oral Health Practitioners.
What happens after an ethics complaint reaches your Council or Board
The same stages under one Act, whichever authority registers you. At every one the reader asks whether you saw the ethical question, decided it for reasons you can state, told the patient what they needed to know, and have reconsidered — with dated evidence someone else can confirm.
The complaint reaches your Council or Board — or the Commissioner first
A patient, whānau, a colleague, an employer required to notify, ACC or a court raises the concern. A complaint about a patient’s care goes to the Health and Disability Commissioner first; your authority can act on public safety meanwhile. Then it sends you the complaint and asks for your response.
The route
The Registrar or a delegated committee reads it for risk, sorts it into competence, health or conduct, and decides: no further action, an educational letter, a competence review, the health route or a Professional Conduct Committee. A response that shows the standard understood and the conduct already addressed ends many matters here.
A competence review
Where the concern is practice below the required standard, your authority reviews it against the standards it sets for your scope — by a panel, a committee or independent reviewers, each authority naming its own. A competence programme, conditions, supervision or an assessment may follow.
The health route
Where a mental or physical condition — including one involving alcohol or drugs — may affect your practice, the authority may require a medical examination and set conditions or suspend you while you cannot practise. A health process, not a disciplinary one; a practitioner who declared first is read very differently.
A Professional Conduct Committee
Members of your profession and a layperson, with a legal adviser, investigate independently, read your response, usually meet you, and recommend anything from no further action, counselling or conciliation to a charge before the Tribunal.
The Tribunal
A legally qualified chair, three members of your profession and a layperson hear the charge, usually in public. Dishonesty and boundary breaches have ended registrations across the professions; any order — or an interim suspension or condition imposed along the way — is reviewed against what has changed.
Facing a Council or Board investigation, complaint or allegation? This course helps you remediate — and demonstrate it.
Buy this course — NZ$200This course is for all other health practitioners — paramedics, occupational therapists, podiatrists, dietitians, medical radiation technologists, medical laboratory scientists, anaesthetic technicians, Chinese medicine practitioners and psychotherapists. Ten professions have a course written to their own Council or Board’s standard — doctors, nurses, midwives, dentists and oral health practitioners, pharmacists, psychologists, physiotherapists, chiropractors, osteopaths, optometrists and dispensing opticians. Find the course for your profession →
Frequently asked questions
What should my written response contain?
The decision, in order and in plain words; the principle engaged and the principle it was in tension with, named by you from your own code; the effect on the patient in the patient’s terms; what you have done since, with dates and someone else’s confirmation; and what would be different — without the system, the patient or the pressure offered as the reason. The course sets weak and strong reflections to the same decision side by side.
Will my Council or Board accept this course as remediation?
It is one dated item. The rest is CPD targeted to the principle, supervision with written reports, an audit of consent or records repeated after an interval, a health plan where health is part of it, and ethical reflection that cites your code. No provider is accredited by any Council or Board, and no course decides a matter. What every authority, a Committee and the Tribunal weigh is dated, targeted remediation with reflection that engages your own code — and this course is written to the ground the eighteen codes share, with the Medical, Nursing, Pharmacy and Dental Council documents read in their own words, so the connection to yours is plain. The Tribunal has itself ordered education in ethics, boundaries and consent as part of a penalty. Check the wording of any direction with your indemnity insurer, union, professional association or lawyer before you rely on it.
Should I take advice before I respond?
Yes — before anything goes to your Council or Board, a reviewer, a Professional Conduct Committee, the Tribunal or your employer. Your indemnity insurer, your union or professional association, or a lawyer should read a response before it is sent. Nothing on this page is legal advice, and no course determines the outcome of a matter.
There is no single code of ethics in New Zealand. Which one does this course use?
All other health practitioners — paramedics, occupational therapists, podiatrists, dietitians, medical radiation technologists, medical laboratory scientists, anaesthetic technicians, Chinese medicine practitioners and psychotherapists — and any registered practitioner whose profession has no course of its own on this site. The Act requires every responsible authority to set its own standards of ethical conduct, and the course is written to the ground those standards share, so you cite your own code; the course shows you where in it the principle you need is written.
The letter says my conduct was unethical. Is that different from unprofessional?
In the authorities’ usage, an ethics concern is about a decision — what you chose to do or not do when principles pulled against each other — and a professionalism concern is about behaviour. They overlap, and both travel the conduct route to a Professional Conduct Committee. The response to an ethics allegation names the principle and describes the decision; the course is written for that response, and the Professionalism course for the other.
I did not think of it as an ethical decision at the time. Does that help or hurt?
Said plainly, it is the beginning of insight; offered as a defence, it is read as its absence. Many ethics notifications are about practitioners who did not see the decision as ethical while they were making it, and every authority reads for whether they can see it now: the principle named, the competing principle acknowledged, the effect on the patient described. The course teaches that account.
The concern is about a record, a certificate or a claim. Is that ethics?
It is probity, and every New Zealand code makes honesty a condition of registration. A record that says what did not happen, a certificate signed unseen, a claim for a service not given: the Tribunal has cancelled registrations for each across the professions, where a clinical error would not have ended one. The course gives honesty in documentation, certificates and claims a section of its own.
A boundary was crossed. How do the authorities read it?
By kind, by who was responsible, and by when it was noticed. The course treats sexual, financial, emotional and digital boundaries separately because the authorities do, and every authority places the responsibility with the practitioner whoever began the drift — with a patient or with a colleague. A practitioner who noticed the drift, ended it, recorded it and sought advice is read very differently from one who was found.
Does a health condition make this an ethics matter?
It engages non-maleficence where a patient was put at risk, and every authority has a health route for the condition itself, separate from the conduct route. A condition declared and managed is dealt with under that route with support; a condition concealed when it should have been declared, or harm caused while impaired, engages both. The course covers what a credible response to a health-related notification contains.
How does Te Tiriti o Waitangi come into an ethics course?
Through justice and autonomy. Cultural competence is a standard every authority must set under the Act, and a decision that excluded whānau, ignored tikanga or offered a Māori patient less is an ethics notification to each of them. The course reads the principles through Te Tiriti rather than adding it as a section at the end.
How is this different from the Professionalism course for healthcare professionals?
This course is about reasoning: the five principles, consent, confidentiality, boundaries as an ethical question, and ethical reflection in a portfolio or at a hearing. The Professionalism course is about conduct: behaviour, values and accountability, the four attributes a notification tests, the six triggers for regulator concern, and CPD, audit and supervision as evidence of changed behaviour.
How long does it take, and how long do I have access?
The course is 2 CPD hours, self-paced, with twelve months’ access from purchase. The certificate is issued on completion, dated, with the course title and the CPD hours, for your recertification, a competence programme or a response.
Courses that work alongside this one
Notifications rarely raise one issue. These are the courses that pair with this one.
Professionalism for Healthcare Professionals
A Council or Board notification about conduct in NZ: boundaries, probity, scope, records, consent or cultural safety. 2 CPD hours, NZ$200.
Confidentiality in Healthcare Practice
Confidentiality and privacy course for NZ health practitioners facing a notification or privacy concern under the Health Information Privacy Code. 2 hours.
Privacy, Consent and Chaperone in Healthcare Practice
Consent, privacy and the presence of another person during an examination: for NZ practitioners facing an allegation about an examination. 2 CPD hours.
Duty of Candour for Healthcare Professionals
Open disclosure course for NZ health practitioners facing a notification about non-disclosure, delay, a minimised account or a missing apology. 2 CPD hours.
Social Media Professionalism and Boundaries for Healthcare Professionals
Social media course for NZ health practitioners facing a notification about a post, online contact with a patient, or advertising. 2 CPD hours, NZ$200.
Documentation for Healthcare Professionals
Clinical documentation and health records course for NZ health practitioners facing a notification about records, late entries or amendments. 2 CPD hours.
Rebuilding Trust of Patients, Colleagues, the Public and the Regulator
After a notification, conditions or a Tribunal finding in NZ, what is assessed is what you did next: insight, remediation, evidence of change. 2 CPD hours.
Ethics for Healthcare Professionals
This course. Confidentiality and record access, consent, boundaries, social media, title and qualifications, records, undisclosed mistakes, and fair access to care.
See all CPD courses for healthcare professionals in New Zealand →
Start today, finish at your own pace
Immediate access on purchase. Twelve months' access, a dated certificate on completion, and 2 CPD hours issued by Healthcare Ethics Courses.
