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Council or Board notification · All 18 responsible authorities

Prescribing Guidance and Standards for Healthcare Professionals for Health Practitioners facing a Council or Board investigation, complaint or allegation

The allegation concerns a prescription — what was prescribed, for whom, on what authority, and what was recorded.

  • Self-prescribing — or prescribing for family, friends or colleagues
  • Error — a wrong dose, drug, patient or interaction
  • High-risk — an opioid or anticoagulant prescribed without the checks
  • Controlled — a controlled drug prescribed or recorded unlawfully
  • Scope — a medicine outside your prescribing authority or competence
  • Monitoring — a repeat not reviewed, or monitoring not arranged
  • Records — the indication, the conversation or the review not recorded
  • Any other — prescribing concern, or allegation of unsafe prescribing

Facing an allegation of unsafe prescribing or misconduct like these — from the Council or Board, a Professional Conduct Committee or the Health Practitioners Disciplinary Tribunal?

Help with a Council or Board investigation, complaint or allegation starts here. This CPD course helps you remediate — and demonstrate the remediation, with a dated certificate for your written response, your portfolio or a Committee or Tribunal direction.

Immediate access · certificate on completion · twelve months' access

  • 2 CPD hours
  • Self-paced
  • Every registered profession
  • CPD certificate
  • Bulk buy: any 5 for NZ$850 · any 10 for NZ$1,400

At a glance

Who it is for
Any prescriber facing a Council or Board notification, complaint or allegation, a competence review, a funder’s audit, a Medsafe or Health and Disability Commissioner matter or a Professional Conduct Committee investigation about a prescription — what was prescribed, for whom, on what authority, how it was monitored and what was recorded
Authorities covered
All 18 responsible authorities under the Health Practitioners Competence Assurance Act 2003, their Professional Conduct Committees and the Health Practitioners Disciplinary Tribunal
Length
10 sections, 100 lessons, 2 CPD hours
Format
Self-paced, online, immediate access, twelve months from purchase
Certificate
Issued by Healthcare Ethics Courses on completion, dated, with the course title and 2 CPD hours
Price
NZ$200 · any 5 for NZ$850 · any 10 for NZ$1,400
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Certificate issued by Healthcare Ethics CoursesRemediation courses for regulatory processes.

2CPD hours, issued by Healthcare Ethics Courses
10Sections, nine closing with a reflective quiz
98Lessons, plus a post-course assessment
NZ$200One off. Twelve months' access

Who this course is for

Self-prescribing, or prescribing for someone close to you

Yourself, a partner, a parent, a friend, a colleague, a member of staff — outside a proper clinical relationship. Every prescribing authority’s standard addresses it and the emergency exception is narrow; the Tribunal has censured and fined doctors who prescribed to themselves and to family. The course’s fifth section is written for exactly this.

A prescribing error has been raised

A wrong dose, a wrong drug, a wrong patient, an interaction or an allergy missed, a duplicate — found by a pharmacist, a nurse, the system or the patient. Prescribing was the third concern type notified to the Medical Council in 2024/25; this course is how you reconstruct the prescription, name the step missed and show the check now built in.

A funder or an audit has queried a pattern

A high-risk medicine prescribed often, a controlled drug in quantities the audit questioned, repeats issued without review. The answer is the reconciliation of prescriptions against records and indications, the review of the patients concerned, and a plan for monitoring and deprescribing where it is due — the course covers audits and how investigators assess prescribing practice.

The concern is scope, competence or authority

A medicine outside your prescribing authority, prescribing within authority but beyond competence, a new, expanded or transitional prescribing role. The authorities read a prescriber who recognised the edge of their authority and sought advice very differently; the course’s second section covers scope and authority.

A Professional Conduct Committee, Medsafe or the Tribunal is ahead

A prescribing concern can run on three tracks at once — your Council or Board, Medsafe or the Police under the medicines legislation, and ACC. The course covers how they interact and what each reads for, and the response that serves all three.

A complaint with the Health and Disability Commissioner

A complaint about a patient’s care goes to the Commissioner first, and your Council or Board can act on public safety meanwhile. The Commissioner’s usual recommendations — an apology, an audit repeated after an interval, a written reflection, training — are the remediation this course is built for.

The concerns this course speaks to

Self-prescribing, and prescribing for family, friends or colleagues

Self-prescribing, or prescribing for a partner, a parent, a friend, a colleague or a member of staff, outside a proper clinical relationship and often without a record. The Tribunal censured and fined a doctor who prescribed herself drugs of abuse and a surgeon who prescribed opioids to himself and to family; the course’s fifth section sets out the professional alternatives.

A dose, a drug, a patient or an interaction

A wrong dose or frequency, the wrong drug or the wrong patient, an interaction or an allergy missed, a duplicate, a calculation error. The course covers prescribing errors, near misses and adverse events, responding at once, and the check built into the system that answers each.

High-risk medicines

Opioids, benzodiazepines, anticoagulants, insulin, methotrexate — prescribed without the indication, the alternatives, the monitoring and the review documented, or continued without reassessment. The course gives high-risk medicines a section of their own, with deprescribing and the monitoring plan.

Controlled drugs

A controlled drug prescribed, recorded or supplied outside the Misuse of Drugs Act’s requirements, quantities a funder or Medsafe questioned, a prescription that became a route to diversion. A controlled-drug matter runs on the medicines legislation as well as your authority’s standard, and the Tribunal has cancelled registration where prescribing was a vehicle for dishonesty or diversion.

Scope, competence and authority

A medicine outside your prescribing authority, prescribing beyond your competence within it, a new or transitional prescribing role, a shared-care arrangement unclear. Prescribing outside scope is a ground for discipline in its own right and may engage Medsafe; the course covers scope, authority and the edge of each.

Repeats, monitoring and review

A repeat issued without review, monitoring not arranged, a shared-care arrangement where monitoring fell between two prescribers, a medicine continued long after the indication had gone. The course makes documentation, monitoring and review the evidence of prescribing judgement.

The record of the prescribing decision

The indication, the alternatives considered, what the patient was told, the monitoring arranged and the review date — not written down. The record is the first thing a prescribing audit reads, and the course treats the prescription as reconstructable only from what was recorded.

Probity, health and any other concern

A prescription written to deceive, a record that says more was done than was, a prescriber whose own use lay beneath the prescribing. Probity concerns go to conduct; a prescriber’s own use goes to the health route, with support. Any prescribing allegation is measured against your own authority’s prescribing standard and the medicines legislation.

Facing a Council or Board investigation, complaint or allegation? This course helps you remediate — and demonstrate it.

Buy this course — NZ$200

What the course covers

Ten sections and 100 lessons, with a reflective quiz closing each of the first nine and a post-course assessment at the end.

Section 01

Core Principles of Safe and Ethical Prescribing

Ten lessons

Section 02

Prescribing Within Scope, Competence, and Authority

Eleven lessons

Section 03

Patient-Centred Prescribing and Shared Decision-Making

Eleven lessons

Section 04

High-Risk Medicines and Controlled Drugs

Eleven lessons

Section 05

Self-Prescribing and Prescribing for Family, Friends, and Colleagues

Twelve lessons

Section 06

Documentation, Monitoring, and Review of Prescriptions

Eleven lessons

Section 07

Prescribing Errors, Near Misses, and Adverse Events

Eleven lessons

Section 08

Prescribing-Related Complaints, Audits, and Investigations

Eleven lessons

Section 09

Regulatory Expectations, Insight, and Remediation After Prescribing Concerns

Ten lessons

Section 10

Conclusion and Key Takeaways

Key takeaways and the post-course assessment

Show every lesson title
Section 01 · Core Principles of Safe and Ethical Prescribing
Prescribing as a High-Risk Professional Activity; Prescribing as Professional Judgement, Not a Technical Task; The Relationship Between Prescribing and Patient Trust; Ethical Principles Underpinning Safe Prescribing; Prescribing Within a Wider Medicines Management System; Common System and Human Factors Affecting Prescribing; Prescribing and Professional Accountability; Regulatory Expectations in New Zealand; Why Prescribing Concerns Escalate Quickly; The Purpose of This Course.
Section 02 · Prescribing Within Scope, Competence, and Authority
What "Scope of Practice" Means in Prescribing; Scope Is Profession-Specific and Role-Specific; Legal Authority Versus Professional Competence; Recognising Personal Limits in Prescribing; Seeking Advice, Supervision, and Referral; Prescribing in New, Expanded, or Transitional Roles; Prescribing Outside Scope as a Regulatory Concern; Shared-Care Arrangements and Prescribing Responsibility; Prescribing Under Pressure or Expectation; Documenting Scope and Competence Decisions; Regulatory Expectations in New Zealand.
Section 03 · Patient-Centred Prescribing and Shared Decision-Making
What Patient-Centred Prescribing Means in Practice; Shared Decision-Making as a Professional Standard; Explaining Risks, Benefits, and Uncertainty; Managing Patient Expectations and Requests for Medicines; Prescribing When Patients Decline or Are Ambivalent; Vulnerable Patients and Prescribing Decisions; Cultural Safety and Prescribing in New Zealand; Adherence, Monitoring, and Follow-Up; Documentation of Shared Decision-Making; Regulatory Perspective on Patient-Centred Prescribing; Common Pitfalls in Patient-Centred Prescribing.
Section 04 · High-Risk Medicines and Controlled Drugs
Why Some Medicines Carry Higher Prescribing Risk; What Is Meant by "High-Risk Medicines"; Controlled Drugs and Regulatory Scrutiny; Assessing Indication and Alternatives; Managing Risk of Dependence, Misuse, and Diversion; Monitoring, Review, and Deprescribing; Documentation of High-Risk Prescribing Decisions; Prescribing Under Pressure or Expectation; Shared-Care and Specialist-Initiated Prescriptions; Regulatory Perspective in New Zealand; Common Pitfalls in High-Risk Prescribing.
Section 05 · Self-Prescribing and Prescribing for Family, Friends, and Colleagues
Why Self-Prescribing and Informal Prescribing Are High-Risk; Loss of Objectivity and Professional Distance; Absence of Proper Clinical Assessment; Documentation and Monitoring Failures; Prescribing for Family Members; Prescribing for Friends, Colleagues, or Staff; Emergency Situations: The Limited Exception; Controlled Drugs and High-Risk Medicines; Regulatory Expectations in New Zealand; How Regulators Assess These Cases; Professional Alternatives to Informal Prescribing; Learning From Cases Involving Informal Prescribing.
Section 06 · Documentation, Monitoring, and Review of Prescriptions
Why Documentation Is Central to Safe Prescribing; What Good Prescribing Documentation Should Include; Documenting High-Risk Prescribing Decisions; Repeat Prescribing and Ongoing Responsibility; Monitoring After Prescribing; Review, Deprescribing, and Stopping Medicines; Shared-Care Prescribing and Monitoring Responsibilities; Documentation of Advice and Safety-Netting; Electronic Prescribing Systems and Pitfalls; Regulatory Expectations in New Zealand; Common Documentation and Monitoring Failures.
Section 07 · Prescribing Errors, Near Misses, and Adverse Events
Understanding Prescribing Errors in Context; Near Misses as Critical Learning Opportunities; Adverse Drug Events and Prescribing Responsibility; Common Contributing Factors to Prescribing Errors; Responding Immediately When an Error Is Identified; Duty of Candour and Open Communication; Reporting, Learning, and System Improvement; Prescribing Errors and Professional Accountability; When Errors Escalate to Complaints or Investigations; Regulatory Perspective in New Zealand; Common Pitfalls After Prescribing Errors.
Section 08 · Prescribing-Related Complaints, Audits, and Investigations
Why Prescribing Concerns Frequently Lead to Complaints; Understanding the Difference Between Complaints, Audits, and Investigations; Common Triggers for Prescribing Audits; How Investigators Assess Prescribing Practice; Documentation as Central Evidence; Professional Behaviour During Complaints and Investigations; Candour, Apology, and Communication; Patterns, Repetition, and Escalation; Regulatory Perspective in New Zealand; Using Audits and Investigations as Learning Opportunities; Avoiding Common Mistakes During Investigations.
Section 09 · Regulatory Expectations, Insight, and Remediation After Prescribing Concerns
Why Prescribing Concerns Are Assessed as Trust Issues; Fitness to Practise: A Forward-Looking Assessment; How Regulators Assess Prescribing Behaviour; Insight as the Cornerstone of Regulatory Reassurance; Honesty and Candour After Prescribing Errors; What Meaningful Remediation Looks Like in Prescribing Cases; Behaviour Change: The Evidence That Persuades; Supervision, Mentoring, and Ongoing Support; Timing and Proactivity in Remediation; When Regulatory Trust Is Considered Restored.
Section 10 · Conclusion and Key Takeaways
Conclusion; Key Takeaways.

How to respond to a Council or Board notification, complaint or allegation

Every Council or Board, Medsafe, a Professional Conduct Committee and the Tribunal read a prescribing response as a reconstructed prescription. The course teaches the four parts.

A prescription can be reconstructed only from what was recorded.

  1. The prescription, reconstructedThe authority and competence to prescribe it, the indication and the alternatives, what the patient was told, the monitoring and review arranged, and what the record shows — in order and in the first person.The course teaches the five things the authorities ask about any prescription.
  2. The step missed, and the standardThe step missed, named by you from your authority’s own prescribing standard, with the contributing factors described as conditions rather than reasons.The course reads the Medical, Nursing and Pharmacy Councils’ prescribing standards side by side.
  3. The effect on the patientIn their terms: the harm, the near miss, the delay, the trust in the prescriber — and where ACC or Medsafe are involved, what each has been told.The course covers disclosure after a prescribing error.
  4. What has changed, with the auditA prescribing audit repeated with the figures shown, a check built into the system, a controlled-drug protocol, supervision of prescribing with reports.This course is the dated item you attach — and it teaches the audit.

A near miss followed by a check now built in is the simplest remediation there is.

Take advice from your indemnity insurer, your union or a lawyer before you respond to anyone.

Facing a Council or Board investigation, complaint or allegation? This course helps you remediate — and demonstrate it.

Buy this course — NZ$200

How this course helps with a Council or Board investigation

Prescribing as professional judgement: authority, indication, the conversation, monitoring and the record — and the response and remediation that answer a prescribing concern.

It covers scope, authority and patient-centred prescribing

What scope of practice means in prescribing; scope as profession- and role-specific; legal authority against professional competence; recognising personal limits; seeking advice, supervision and referral; new, expanded or transitional roles; prescribing outside scope as a concern; shared care; prescribing under pressure; and documenting scope decisions. Then patient-centred prescribing: shared decision-making, explaining risks, benefits and uncertainty, requests for medicines, patients who decline, vulnerable patients, cultural safety, adherence, monitoring and follow-up, and documentation.

It gives high-risk medicines and informal prescribing a section each

High-risk medicines and controlled drugs — the indication, the alternatives, the monitoring, the review and deprescribing documented; and prescribing for yourself, family, friends and colleagues — why every authority’s standard addresses it, the narrow emergency exception, and the professional alternatives. The sections a controlled-drug or self-prescribing concern is answered from.

It makes documentation, monitoring and review the evidence

Why documentation is central; what good prescribing documentation includes; documenting high-risk decisions; repeat prescribing and ongoing responsibility; monitoring after prescribing; review, deprescribing and stopping; shared-care responsibilities; advice and safety-netting; electronic prescribing systems and their pitfalls; and the common documentation and monitoring failures.

It brings it to errors, audits, investigations and remediation

Prescribing errors, near misses and adverse events; how funders’ audits, employers and the authorities assess prescribing; the three tracks; insight and honesty after an error; and the remediation a prescribing concern is measured by: a prescribing audit repeated, a check built in, supervision of prescribing, CPD on the medicine or the area. Counts: a prescribing audit against your authority’s standard or the relevant guideline — criteria, a baseline, a repeat after an interval, the figures shown, a second signature; a check built into the prescribing system; a controlled-drug or high-risk medicine protocol; supervision of prescribing with reports; this course’s dated certificate and CPD on the medicine or the area concerned; for informal prescribing, the professional alternatives now used. Counts for little: a statement that the patient came to no harm, a prescription explained by the patient’s request, hours on another subject, an audit with no baseline. For the stages from the first letter to the Tribunal, see the Council and Board investigation process, explained.

Read the primary sources

Who wrote it

Dr Shehzad Iqbal, course author and facilitator at Healthcare Ethics New Zealand

Dr Shehzad Iqbal

Course author and facilitator, Healthcare Ethics New Zealand

Dr Iqbal has designed and delivered ethics, probity and professionalism training for healthcare professionals since 2020, working with registrants across regulated health professions, online and face to face. He combines clinical practice with formal postgraduate training in healthcare law and ethics.

MBBS · MRCS · MRCGP · Postgraduate Certificate in Healthcare Law and Ethics, University of Dundee

Written and reviewed by Dr Shehzad Iqbal. Last reviewed .

In short

Prescribing Guidance and Standards for Healthcare Professionals is a two-hour remediation course, self-paced, for any prescriber facing a notification, investigation, complaint or allegation before one of New Zealand’s 18 responsible authorities. It treats prescribing as professional judgement and works through the five things every authority asks about a prescription: authority and competence, indication, what the patient was told, monitoring and review, and the record. It covers scope and authority in a system where prescribing rights are profession- and role-specific; patient-centred prescribing and shared decision-making; high-risk medicines and controlled drugs; self-prescribing and prescribing for family, friends and colleagues; documentation, monitoring and review; errors, near misses and adverse events; complaints, audits and investigations, including the medicines legislation and ACC alongside the authority; and the insight and remediation — above all a prescribing audit — that answer a concern. Ten sections with a reflective quiz after each of the first nine, a post-course assessment, and a dated certificate from Healthcare Ethics Courses for your recertification. Remediation, not advice: the course decides no matter, and your indemnity insurer, your union or association or a lawyer should read anything before it goes to your authority.

What New Zealand’s Councils and Boards expect of a prescriber

Prescribing authority in New Zealand is profession- and role-specific, and each authority sets the standard for its own prescribers. Doctors, dentists and midwives prescribe under their registration; nurse practitioners, registered nurse prescribers, pharmacist prescribers and optometrists prescribe under the scopes and authorities their Councils and Boards define; and each authority publishes what it expects — the Medical Council’s statement on good prescribing practice, the Nursing Council’s prescribing competencies, the Pharmacy Council’s standards and the others’. Every authority asks five things about any prescription: was there authority and competence to prescribe it, was it indicated, what was the patient told, how was it monitored and reviewed, and what does the record show. Prescribing was the third concern type notified to the Medical Council in 2024/25.

Two things are New Zealand-specific. The first is the three tracks: a prescribing concern can be a Council or Board matter, a Medsafe or Police matter under the Medicines Act 1981 and the Misuse of Drugs Act 1975, and an ACC matter at once, and the course covers how they interact. The second is the widening of prescribing rights: nurse, pharmacist and optometrist prescribers are practising under scopes that are still developing, prescribing in a new, expanded or transitional role has a lesson of its own, and the authorities read a prescriber who recognised the edge of their authority and sought advice very differently.

What these words mean

The three terms that decide where a matter goes, and the other words the course uses.

Professional Conduct Committee
The committee the Council or Board appoints under s 71 of the Act to investigate a conduct concern: two members of the profession and a layperson with a legal adviser. It asks for your written response, may hear from you, and recommends anything from no further action, through counselling and a competence or health review, to a charge before the Tribunal (s 80).
Professional misconduct
The Tribunal’s ground under s 100 of the Act: malpractice or negligence in your scope of practice, or conduct that has brought or was likely to bring discredit to the profession. Dishonesty, a boundary breach and a breach of confidence are among the findings made under it.
Self-prescribing
Prescribing for yourself, or for a family member, friend, colleague or member of staff, outside a proper clinical relationship. Addressed by every prescribing authority’s standard; the emergency exception is narrow; the course sets out the professional alternatives.
The three routes under the HPCA Act
Fitness to practise is the phrase practitioners use for the whole process. Under the Health Practitioners Competence Assurance Act 2003 the Council or Board takes one of three routes: a competence review (your practice against the required standard); the health process — the Act’s fitness to practise provisions, for impairment by a mental or physical condition; or a referral of your conduct to a Professional Conduct Committee, which can lay a charge of professional misconduct before the Tribunal. Which route your letter names tells you how the matter is being treated.
Prescribing authority, indication, high-risk medicine, controlled drug, self-prescribing, shared care, deprescribing, prescribing audit and the other terms the course uses
Prescribing authority
The legal and professional right to prescribe a medicine, defined for each profession and role by its Council or Board and by the medicines legislation. Profession- and role-specific in New Zealand, and the first thing the authorities check.
Scope of practice
The work a practitioner is registered to do, including what they may prescribe and in what setting. Prescribing outside it is a ground for discipline in its own right, and prescribing within it but beyond competence is a competence concern.
Indication
The clinical reason for the medicine, assessed against the patient, the alternatives and the evidence. The second thing the authorities read for, and the one a prescription on request can lack.
High-risk medicine
A medicine with a narrow margin, serious interactions or a risk of dependence, misuse or diversion — opioids, benzodiazepines, anticoagulants, insulin, methotrexate and others. Prescribed with the indication, the alternatives, the monitoring and the review documented.
Controlled drug
A medicine scheduled under the Misuse of Drugs Act 1975, with legal requirements for prescribing, recording and supply, and scrutiny from Medsafe and the Police as well as your authority. The category in which self-prescribing and prescribing for others close to you is read with particular concern.
Shared care
An arrangement in which a specialist initiates and a general prescriber continues a medicine, with monitoring responsibilities divided. A prescribing concern arises where the division was unclear and monitoring fell between the two.
Deprescribing
The planned review, reduction and stopping of a medicine that is no longer indicated or whose risk now exceeds its benefit. Part of ongoing prescribing responsibility, and a lesson in the course.
Prescribing audit
A structured review of a sample of your prescriptions against your authority’s standard or the relevant guideline, with criteria, a baseline, a repeat after an interval, the figures shown and a second signature. The remediation the authorities read for in a prescribing matter.

The provisions a prescribing concern engages

A prescribing concern can be three matters at once: a Council or Board matter under the Health Practitioners Competence Assurance Act 2003, a Medsafe or Police matter under the medicines and misuse of drugs legislation, and an ACC matter where a patient was harmed. These are the provisions and the standards, and the law that runs alongside.

Medicines Act 1981 and the Misuse of Drugs Act 1975

Medsafe and the Ministry of Health administer them, and the Police for controlled drugs; a prescribing or supply concern can be a matter for Medsafe, the Police and your Council or Board at the same time. Prescribing outside authority, for yourself or for family, or of a controlled drug without the required care engages these Acts directly. Read it.

For this course: The Medicines Act and the Misuse of Drugs Act set the legal limits a prescribing concern is measured against, and the course reads them alongside the authority’s standard.

Section 36 — review of competence

Where an authority has reason to believe a practitioner may not be practising to the required standard it may review their competence against the standards for their scope. Reviewers audit a sample of prescriptions against the standard: authority, indication, the conversation, monitoring, review and the record. Read it.

For this course: Prescribing is one of the things a competence review assesses, usually by audit; the course explains what reviewers look for.

Section 100 — the grounds of discipline

The Tribunal may discipline for professional misconduct — malpractice or negligence, or conduct likely to bring discredit to the profession. Self-prescribing of drugs of abuse and prescribing for family have been charged before the Tribunal as conduct that discredits the profession. Read it.

For this course: Prescribing that departs from the standard reaches the threshold of discipline when it is unsafe or dishonest; the course explains the cases.

Section 101 — the penalties

Censure, conditions, suspension for up to three years, cancellation of registration, a fine of up to NZ$30,000 and costs. The Tribunal has censured and fined prescribers, ordered education programmes and three years’ health monitoring, and cancelled registration where prescribing was a vehicle for dishonesty or diversion. Read it.

For this course: The Tribunal’s penalties in prescribing cases weigh harm, pattern and insight, and the course is about the third.

Also engaged: Section 38 — orders after a review: a restriction on controlled drugs, peer review, supervision of prescribing · Section 71 — prescribing that was dishonest, for gain or for yourself goes to a Professional Conduct Committee · Accident Compensation Act 2001 — a prescribing injury is a treatment injury, and ACC may notify your authority · Medical Council — the statement on good prescribing practice · Pharmacy Council — the Code of Ethics and the Competence Standards for pharmacist prescribers · Nursing Council — the prescribing competencies for nurse practitioners and nurse prescribers.

This course is written for every registered profession under the Health Practitioners Competence Assurance Act 2003 — the process is the same for all. Ten professions also have Ethics and Professionalism courses written to their own Council or Board’s standard. Find the courses for your profession →

Frequently asked questions

What should my written response contain?

The prescription reconstructed: the authority and competence to prescribe it, the indication and the alternatives, what the patient was told, the monitoring and review arranged, and what the record shows; the step missed, named by you from your authority’s own prescribing standard; the contributing factors described as conditions rather than reasons; the effect on the patient in their terms; and what has changed — the check, the protocol, the audit, the supervision — with dates. The course’s ninth section covers each part.

What does remediation look like after a prescribing concern — and will my Council or Board accept this course as part of it?

A prescribing audit repeated with the figures shown; a check built into the prescribing system; a controlled-drug or high-risk medicine protocol the practice follows; supervision of prescribing with reports; CPD on the medicine or the area concerned; and, for informal prescribing, the professional alternatives now used and a period without recurrence. Each is concrete. No provider is accredited by any Council or Board, and no course decides a matter. What every authority, a Committee and the Tribunal weigh is dated, targeted remediation with reflection that engages your own code — and this course is written to the ground every authority’s standard shares on this subject, so the connection to yours is plain. Check the wording of any direction with your indemnity insurer, union, professional association or lawyer before you rely on it.

Should I take advice before I respond?

Yes — before anything goes to your Council or Board, Medsafe, your employer, a funder, a Professional Conduct Committee or the Tribunal. Your indemnity insurer, your union or professional association, or a lawyer will read a response before it is sent, and will advise where more than one agency is involved. Nothing on this page is legal advice, and no course determines the outcome of a matter.

I prescribed for a family member. How seriously is that read?

Seriously, and remediably. Every prescribing authority’s standard addresses prescribing for yourself and those close to you, the emergency exception is narrow, and a controlled drug makes it graver. What the authorities read for is whether you can name the loss of objectivity and the assessment that did not happen, and whether it has stopped — with the professional alternatives now used. The course’s fifth section is written for exactly this.

The error was caught before the patient was harmed. Is it still a concern?

It is a near miss, and the authorities regard a near miss reported and learned from as evidence of a safe prescriber. What reaches them is a pattern, a harm, or an employer’s notification. The course’s seventh section covers near misses and responding at once, and a near miss followed by a check now built in is the simplest remediation there is.

A funder has queried my prescribing of a high-risk medicine. What happens now?

An audit query is the beginning. It is answered by the reconciliation of prescriptions against records and indications, the review of the patients concerned, and a plan for monitoring and deprescribing where it is due — and a query answered that way can close with the funder. The course covers the difference between complaints, audits and investigations, the audit triggers, and how investigators assess prescribing practice.

The medicine was outside my prescribing authority. Is that competence or conduct?

It can be both, and the medicines legislation runs alongside. Prescribing outside your scope or authority is a ground for discipline in its own right and may engage Medsafe; prescribing within authority but beyond competence is a competence concern. Either way the authorities read for whether you recognised the edge of your authority and what you did — and the course’s second section covers scope, authority, and prescribing in new or transitional roles.

Which authorities and agencies can be involved in one prescribing concern?

Three: your Council or Board under the Act; Medsafe and, for controlled drugs, the Police under the Medicines Act and the Misuse of Drugs Act; and ACC where a patient was harmed by treatment. They can run at once, they read each other’s findings, and the course covers how they interact and what each reads for.

What does a prescribing audit involve?

A sample of your prescriptions reviewed against your authority’s standard or the relevant guideline: indication documented, alternatives considered, the conversation recorded, monitoring arranged, review dates set, repeats reviewed — with a baseline, a repeat after an interval, the figures shown and a second signature. It is the remediation the authorities read for in a prescribing matter, and the course’s sixth and eighth sections cover it.

How is this different from the Documentation course, and the Clinical Competence course?

This course is the prescription: authority, indication, the conversation, monitoring and the record, with high-risk medicines and informal prescribing in depth. Documentation is the record as a whole. Ensuring Clinical Competence and Patient Safety is competence as a whole, of which prescribing is one part. A prescriber whose concern is a prescription starts here.

Which Council or Board is this course written for?

Every authority whose practitioners prescribe — the Medical Council, the Nursing Council, the Pharmacy Council, the Dental Council, the Midwifery Council, the ODOB and others — and the medicines legislation and ACC apply to every prescriber. The course reads each authority’s prescribing standard in its own words and the rest alongside.

How long does it take, and how long do I have access?

The course is 2 CPD hours, self-paced, with twelve months’ access from purchase. The certificate is issued on completion, dated, with the course title and the CPD hours, for a response, a portfolio, a competence programme or your recertification.

Notifications rarely raise one issue. These are the courses that pair with this one.

Ensuring Clinical Competence and Patient Safety

When a notification or competence review concerns clinical competence: assessment, diagnosis, deterioration, medication, follow-up and scope. 2 CPD hours.

2 CPD hours · NZ$200

Documentation for Healthcare Professionals

Clinical documentation and health records course for NZ health practitioners facing a notification about records, late entries or amendments. 2 CPD hours.

2 CPD hours · NZ$200

Duty of Candour for Healthcare Professionals

Open disclosure course for NZ health practitioners facing a notification about non-disclosure, delay, a minimised account or a missing apology. 2 CPD hours.

2 CPD hours · NZ$200

Effective Communication for Healthcare Professionals

Communication course for NZ health practitioners facing a notification about manner, omission, honesty, explanation or handover. 2 CPD hours, NZ$200.

2 CPD hours · NZ$200

Financial Integrity for Healthcare Professionals

Financial integrity course for NZ health practitioners facing a billing, fee, ACC or third-party payer concern. Financial consent and conflicts. 2 CPD hrs.

2 CPD hours · NZ$200

Dealing with a Complaint or Investigation Professionally

Responding to a complaint, notification, competence review or conduct committee in NZ: the first letter, the meeting, what to write. 2 CPD hours.

2 CPD hours · NZ$200

Rebuilding Trust of Patients, Colleagues, the Public and the Regulator

After a notification, conditions or a Tribunal finding in NZ, what is assessed is what you did next: insight, remediation, evidence of change. 2 CPD hours.

2 CPD hours · NZ$200

Prescribing Guidance and Standards for Healthcare Professionals

This course. Rational prescribing, high-risk medicines, monitoring, deprescribing, and the remediation a prescribing concern asks you to evidence.

2 CPD hours · You are here

See all CPD courses for healthcare professionals in New Zealand →

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