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Council or Board notification · All 18 responsible authorities

Probity and Honesty for Healthcare Professionals for Health Practitioners facing a Council or Board investigation, complaint or allegation

The allegation concerns your honesty — a record, a claim, a declaration or an account said not to be true.

  • Records — a record altered, backdated or made to say what was not done
  • Claims — a claim to ACC or a funder for care not given as described
  • Declarations — an application, CV, CPD record or declaration not true
  • Certificates — a certificate signed without the proper checks
  • Interests — a conflict of interest or a gift not declared
  • Candour — a mistake not disclosed to the patient
  • Account — an account to the authority or an employer that was not true
  • Any other — concern about honesty, or allegation of dishonesty

Facing an allegation of dishonesty or misconduct like these — from the Council or Board, a Professional Conduct Committee or the Health Practitioners Disciplinary Tribunal?

Help with a Council or Board investigation, complaint or allegation starts here. This CPD course helps you remediate — and demonstrate the remediation, with a dated certificate for your written response, your portfolio or a Committee or Tribunal direction.

Immediate access · certificate on completion · twelve months' access

  • 2 CPD hours
  • Self-paced
  • Every registered profession
  • CPD certificate
  • Bulk buy: any 5 for NZ$850 · any 10 for NZ$1,400

At a glance

Who it is for
Any registered practitioner facing a Council or Board notification, complaint or allegation, an employer’s investigation, a funder’s audit or a Professional Conduct Committee investigation about honesty — a record, a claim, a certificate, a declaration, an undeclared interest or an account that is said not to be true
Authorities covered
All 18 responsible authorities under the Health Practitioners Competence Assurance Act 2003, their Professional Conduct Committees and the Health Practitioners Disciplinary Tribunal
Length
10 sections, 55 lessons, 2 CPD hours
Format
Self-paced, online, immediate access, twelve months from purchase
Certificate
Issued by Healthcare Ethics Courses on completion, dated, with the course title and 2 CPD hours
Price
NZ$200 · any 5 for NZ$850 · any 10 for NZ$1,400
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Certificate issued by Healthcare Ethics CoursesRemediation courses for regulatory processes.

2CPD hours, issued by Healthcare Ethics Courses
10Sections, nine closing with a reflective quiz
53Lessons, plus a post-course assessment
NZ$200One off. Twelve months' access

Who this course is for

The letter uses the word dishonesty

Or probity, integrity, misleading, false. The Tribunal has cancelled registrations for ACC fraud and for claims for patients not seen, and every authority treats a probity concern as conduct. The same reasoning is what makes a probity lapse remediable: the authorities are asking whether your word can be relied on now, and this course is how you answer that question.

A record, a claim or a certificate is in question

A record altered or backdated, a claim for care not given as described, a certificate signed without the proper checks. An honest error, corrected when found and disclosed, is not dishonesty; a record or a claim made to say what was not so, or maintained after the error was known, is. The course covers the difference and what the authorities read to decide which it was.

An application, a CV or a declaration was not accurate

A job application, a CV, a CPD record, a registration or practising certificate declaration, a statement about a previous matter. The Pharmacy Council’s Tribunal cases include a false declaration to the Council and a falsified practising certificate; the course covers probity beyond the clinical setting.

You were not candid the first time

An account to the authority or an employer that did not match the record. The authorities say it can be recovered and how: a corrected account, in your own words, before it is found, naming the earlier dishonesty as dishonesty. Take advice before you write it, and write it yourself.

A complaint with the Health and Disability Commissioner

A complaint about a patient’s care goes to the Commissioner first, and your Council or Board can act on public safety meanwhile. The Commissioner’s usual recommendations — an apology, an audit repeated after an interval, a written reflection, training — are the remediation this course is built for.

Before a Professional Conduct Committee

Members of your own profession and a layperson, with a legal adviser, investigate independently, read your response beside the record, and usually meet you. They can recommend counselling or a review, decide on no further action or conciliation, or lay a charge before the Tribunal.

The concerns this course speaks to

Records altered, backdated or falsified

A note added later and dated as if written at the time, an entry changed after a complaint, a record made to say an examination or a check was done when it was not, a record reconstructed and filed as contemporaneous. Falsification is the gravest form of a documentation lapse; it is remediated by correction, disclosure and a record audit repeated over time.

Claims for care not given as described

A claim to ACC or a funder for a patient not seen, a treatment not given, a code or a duration overstated. The Tribunal has cancelled registration for ACC fraud of NZ$134,578 and struck off a practitioner who claimed for patients not seen; restitution made before it was required is read as insight, and Financial Integrity has a course of its own.

Applications, declarations and CPD

A job application, a CV, a CPD record or a registration declaration that was not true; a previous matter not disclosed; a practising certificate falsified. The Dental Council reports false information in practising certificate applications among its conduct matters; the course covers probity in every dealing with the authority, an employer and a funder.

Certificates signed without the proper checks

A medical certificate, a fitness certificate, a form for a funder or an insurer signed for something not seen or not checked. A certificate is a statement that an examination was done and a standard met; the course treats certificates as records, read the same way.

Conflicts of interest and gifts

An interest in a service referred to, a gift or hospitality, a secondary role — not declared to the patient or the employer. Managed by disclosure; undisclosed, a probity matter; remediated by a disclosure made now and a register kept from here on.

Candour about mistakes

A mistake not disclosed to the patient, a near miss kept quiet, an incident not reported. Candour is probity at the moment it is hardest, required by every authority’s standard; the Tribunal suspended a doctor who told a patient a melanoma was not cancer.

An account that was not true

A statement to the authority, an employer or a Committee that did not match the record, an explanation that changed as the evidence arrived, the authority itself misled. A doctor who misled her employer and the Medical Council about her own prescribing was found guilty of serious misconduct; a dishonest response to a dishonesty allegation is the worst outcome available, and a corrected account is the beginning of insight.

Boundaries, health and any other concern

A boundaries breach with a patient or a colleague concealed, a condition hidden from the authority, any other account said not to be true. A boundary or a health matter becomes a probity matter when the account of it is not true, and comes back from there when the account is corrected. Any probity allegation is measured against your own authority’s standard of ethical conduct.

Facing a Council or Board investigation, complaint or allegation? This course helps you remediate — and demonstrate it.

Buy this course — NZ$200

What the course covers

Ten sections and 55 lessons, with a reflective quiz closing each of the first nine and a post-course assessment at the end.

Section 01

Introduction — Why Probity and Honesty Matter in New Zealand Healthcare

Four lessons

Section 02

Defining Probity — Honesty, Integrity, and Transparency

Six lessons

Section 03

Regulator Perspectives — MCNZ, NCNZ, Pharmacy Council, Dental Council, HPCA Authorities

Six lessons

Section 04

Common Probity Issues — Records, Billing, Conflicts of Interest, and Candour

Six lessons

Section 05

Weak vs Strong Responses to Probity Concerns

Seven lessons

Section 06

Case Studies — Probity Breaches and Lessons Learned in New Zealand

Six lessons

Section 07

Remediating Probity Lapses — CPD, Audits, and Supervision

Six lessons

Section 08

Presenting Honesty in Portfolios and Hearings

Seven lessons

Section 09

Embedding Probity into Daily Practice and Professional Identity

Five lessons

Section 10

Conclusion and Key Takeaways

Key takeaways and the post-course assessment

Show every lesson title
Section 01 · Introduction — Why Probity and Honesty Matter in New Zealand Healthcare
Why Probity and Honesty Matter for Patients; Why Probity and Honesty Matter for Regulators; Why Probity and Honesty Matter for the Profession; Probity Beyond Compliance.
Section 02 · Defining Probity — Honesty, Integrity, and Transparency
What is Probity?; Honesty; Integrity; Transparency; Probity Beyond the Clinical Setting; Why Probity Matters More Than Perfection.
Section 03 · Regulator Perspectives — MCNZ, NCNZ, Pharmacy Council, Dental Council, HPCA Authorities
Medical Council of New Zealand (MCNZ); Nursing Council of New Zealand (NCNZ); Pharmacy Council of New Zealand; Dental Council of New Zealand; HPCA Authorities (Allied Health Professions); Shared Regulator Themes.
Section 04 · Common Probity Issues — Records, Billing, Conflicts of Interest, and Candour
Records and Documentation; Billing and Financial Probity; Conflicts of Interest; Candour — Being Honest About Mistakes; Why These Issues Are So Serious; Strategies to Avoid Probity Lapses.
Section 05 · Weak vs Strong Responses to Probity Concerns
Characteristics of Weak Responses; Characteristics of Strong Responses; Case Comparison — Medicine (Job Applications); Case Comparison — Nursing (Documentation); Case Comparison — Dentistry (Financial Integrity); Case Comparison — Allied Health (CPD Misrepresentation); Why Strong Responses Persuade Regulators.
Section 06 · Case Studies — Probity Breaches and Lessons Learned in New Zealand
Medicine — Dishonesty in Job Applications; Nursing — Dishonest Documentation; Pharmacy — Falsification of Records; Dentistry — Financial Misrepresentation; Allied Health — Misrepresentation of CPD; Shared Lessons Across Professions.
Section 07 · Remediating Probity Lapses — CPD, Audits, and Supervision
Role of CPD in Probity Remediation; Role of Audits in Probity Remediation; Role of Supervision and Mentorship; Patient and Colleague Feedback; Weak vs Strong Remediation Compared; Integrating Evidence into a Portfolio.
Section 08 · Presenting Honesty in Portfolios and Hearings
The Role of Honesty in Portfolios; Structuring Probity Portfolios; Demonstrating Honesty at Hearings; Weak vs Strong Hearing Behaviour; Linking Honesty to Other Remediation Evidence; Why Presentation Matters; Practical Tips for Professionals.
Section 09 · Embedding Probity into Daily Practice and Professional Identity
Probity as Part of Professional Identity; Daily Habits that Reinforce Probity; Mentorship and Role Modelling; Building Resilience to Maintain Probity; Probity Across a Career.
Section 10 · Conclusion and Key Takeaways
Conclusion; Key Takeaways.

How to respond to a Council or Board notification, complaint or allegation

Every Council or Board, a Professional Conduct Committee and the Tribunal read a probity response for its own honesty before anything else. The course teaches the four parts.

In a probity matter, the wording of the response is itself evidence.

  1. The facts, acceptedWhat was recorded, claimed, signed or said, and what was so — in order and in the first person, without a qualification.The course sets weak and strong responses side by side in four matters.
  2. The dishonesty named as dishonestyNamed plainly, with the reason described — the pressure, the habit, the belief that no one was harmed — as what happened, not as an excuse.The course shows the sentence that names it, and the one that explains it away.
  3. The effect on the patient, the employer, the funder and the registerIn their terms: the trust placed in your word, and what it cost them.The course reads the standards’ account of why honesty matters to each.
  4. Change evidencedThe account or the record corrected, restitution made, an audit of records against claims repeated, a supervisor’s report on documentation and declarations, CPD on probity.This course is the dated item you attach — and it names the other evidence.

A dishonest response to a dishonesty allegation is the worst outcome available.

Take advice from your indemnity insurer, your union or a lawyer before you respond to anyone.

Facing a Council or Board investigation, complaint or allegation? This course helps you remediate — and demonstrate it.

Buy this course — NZ$200

How this course helps with a Council or Board investigation

Three components, four common slips, five professions’ examples of probity restored, and the response and remediation that restore it.

It works through the four common probity issues

Records and documentation; billing and financial probity; conflicts of interest; and candour about mistakes. For each: what the lapse looks like in New Zealand practice, why the authorities treat it as serious, and the habits that prevent it — including the moments probity is tested: under pressure, where the rule is unclear, when a small dishonesty looks harmless.

It shows the response that persuades

The characteristics of a strong response to a probity concern, with case comparisons on the same events in medicine (a job application), nursing (documentation), dentistry (financial integrity) and allied health (CPD misrepresentation), and why that response persuades: the dishonesty named as dishonesty, the reason described without being offered as an excuse, the effect on the patient, the employer or the register acknowledged, and change evidenced.

It shows five professions’ probity lapses remediated, and the lessons

A doctor’s job application, a nurse’s documentation, a pharmacist’s records, a dentist’s financial misrepresentation, an allied health practitioner’s CPD: in each, what the authority found, what the practitioner’s response contained, and how the practitioner went on to practise. Then remediation for a probity lapse — CPD on probity, an audit of records against claims repeated over time, supervision and mentorship with reports, patient and colleague feedback — and how it is integrated into a portfolio.

It covers presenting honesty in a portfolio and at a hearing

How honesty is shown in a portfolio’s structure, at a hearing, and in the link between the reflection and the other evidence, because a probity portfolio is read for its own accuracy before anything else. Then probity as identity: the daily habits, the mentor, and the resilience to stay honest under pressure. Counts: the dishonesty named as dishonesty, in your own words; the record or the account corrected and disclosed before it was found; an audit of records against claims, repeated over time; restitution where money is involved; a supervisor’s report on documentation and declarations; this course’s dated certificate and CPD on probity; feedback from colleagues gathered on purpose. Counts for little: an explanation offered as an excuse, an admission with a qualification, a character reference in place of an account, an account that changed between the first letter and the hearing. For the stages from the first letter to the Tribunal, see the Council and Board investigation process, explained.

Read the primary sources

Who wrote it

Dr Shehzad Iqbal, course author and facilitator at Healthcare Ethics New Zealand

Dr Shehzad Iqbal

Course author and facilitator, Healthcare Ethics New Zealand

Dr Iqbal has designed and delivered ethics, probity and professionalism training for healthcare professionals since 2020, working with registrants across regulated health professions, online and face to face. He combines clinical practice with formal postgraduate training in healthcare law and ethics.

MBBS · MRCS · MRCGP · Postgraduate Certificate in Healthcare Law and Ethics, University of Dundee

Written and reviewed by Dr Shehzad Iqbal. Last reviewed .

In short

Probity and Honesty for Healthcare Professionals is a two-hour remediation course, self-paced, for any practitioner facing a notification, investigation, complaint or allegation before one of New Zealand’s 18 responsible authorities. It defines probity through honesty, integrity and transparency, sets out why every authority gives probity the weight it does and how a lapse is remediated, reads the Medical Council, the Nursing Council, the Pharmacy Council, the Dental Council and the allied HPCA authorities side by side, and works through the four common probity issues — records, billing, conflicts of interest and candour. It shows the response that persuades with case comparisons, five professions’ case studies of probity lapses remediated, the remediation for a probity lapse, and how restored honesty is presented in a portfolio and at a hearing. Ten sections with a reflective quiz after each of the first nine, a post-course assessment, and a dated certificate from Healthcare Ethics Courses for your recertification. Remediation, not advice: the course decides no matter, and your indemnity insurer, your union or association or a lawyer should read anything before it goes to your authority.

What New Zealand’s Councils and Boards mean by probity

Probity is honesty, integrity and transparency — and every authority makes it a condition of registration. Every authority’s standard of ethical conduct under section 118 of the Act requires honesty in every professional dealing: the Medical Council’s Good medical practice requires a doctor to be honest and trustworthy, including with the Council itself; integrity is one of the Nursing Council’s values and one of the Pharmacy Council’s three headings. A probity concern is conduct. The Tribunal has cancelled registrations for ACC fraud and for claims for patients not seen; the Nursing Council reports fraudulent behaviour among its conduct investigations and the Dental Council false information in practising certificate applications. The authorities ask one question: can this practitioner’s word be relied on now?

Two things are New Zealand-specific. The first is the funder: ACC and the public funders audit claims against records and notify the authorities, so a probity concern can arrive by a route the practitioner did not choose, and a reconciliation and restitution made first are what the authorities read as insight. The second is that the Tribunal’s decisions distinguish a single lapse, admitted, from a pattern or a cover-up — so an honest account given early changes the outcome more in a probity matter than in any other.

What these words mean

The three terms that decide where a matter goes, and the other words the course uses.

Professional Conduct Committee
The committee the Council or Board appoints under s 71 of the Act to investigate a conduct concern: two members of the profession and a layperson with a legal adviser. It asks for your written response, may hear from you, and recommends anything from no further action, through counselling and a competence or health review, to a charge before the Tribunal (s 80).
Professional misconduct
The Tribunal’s ground for conduct that falls far enough below the standard to discredit the profession. Where a probity lapse is charged, the penalty turns on what has been understood and done since.
Falsification
A record, claim, certificate or declaration made to say what was not so. The authorities’ word for the gravest form of a documentation lapse; remediated by correction, disclosure and a record audit repeated over time.
The three routes under the HPCA Act
Fitness to practise is the phrase practitioners use for the whole process. Under the Health Practitioners Competence Assurance Act 2003 the Council or Board takes one of three routes: a competence review (your practice against the required standard); the health process — the Act’s fitness to practise provisions, for impairment by a mental or physical condition; or a referral of your conduct to a Professional Conduct Committee, which can lay a charge of professional misconduct before the Tribunal. Which route your letter names tells you how the matter is being treated.
Honesty, integrity, transparency, falsification, candour, conflict of interest and the other terms the course uses
Probity
Honesty, integrity and transparency in everything a practitioner does — with patients, the record, employers, funders and the authority. A condition of registration under every authority’s standard, and, when it lapses, restored by an honest account and evidenced change.
Honesty
That what a practitioner says and writes is true: the record, the claim, the certificate, the application, the account given to the authority. The first component of probity.
Integrity
That conduct matches the standard without anyone checking. The Nursing Council’s word, one of its four values, and the component the authorities read for in a practitioner’s habits.
Transparency
That what should be disclosed is disclosed: an interest, a gift, a previous matter, a mistake. The third component, and one that can be restored at once: a disclosure made now, and a register kept from here on.
Candour
Openness and honesty with the patient when something has gone wrong, and with every process afterwards. Probity at the moment it is hardest, required by every authority’s standard.
Conflict of interest
A personal, financial or other interest that could influence, or be seen to influence, a professional decision. Managed by disclosure; undisclosed, a probity matter.
Insight
In a probity matter, the practitioner’s demonstrated ability to name the dishonesty as dishonesty, describe why it happened without offering the reason as an excuse, acknowledge its effect, and show what has changed. Read by every authority as evidence that it will not recur, and the thing this course is built to help you show.

The provisions a probity concern engages

Probity is honesty in everything a practitioner does — with patients, with employers, with the authority and with the record — and a probity concern can become a charge, because dishonesty discredits the profession. These are the provisions of the Health Practitioners Competence Assurance Act 2003 a probity concern runs under, and the standards.

Section 71 — referral to a Professional Conduct Committee

Where the concern is about conduct the authority refers it to a Professional Conduct Committee — two members of the profession and a layperson, with a legal adviser — which investigates independently and asks for your written response. A probity concern is conduct, and how you answer it is itself a probity question. Read it.

For this course: A probity concern is a conduct concern and goes to a Committee; the course explains what the Committee’s investigation will look at.

Section 80 — what a Professional Conduct Committee may recommend

After investigating, the Committee may recommend that the authority counsel you or review your competence, health or scope of practice; refer the matter to the Police; decide on no further action or conciliation; or lay a charge before the Tribunal. The practitioner’s candour with the Committee is what moves a probity matter towards the lesser options. Read it.

For this course: A Committee reads a probity response for an admission without qualification; the course is about writing one.

Section 100 — the grounds of discipline

The Tribunal may discipline for professional misconduct — malpractice or negligence, or conduct likely to bring discredit to the profession — and for a conviction that reflects adversely on fitness to practise. Dishonesty discredits the profession, and a conviction for an offence of dishonesty — fraud, theft, false documents — is a separate ground whether or not it arose in practice. Read it.

For this course: Dishonesty can reach the threshold of discipline regardless of harm, and the course explains why the Tribunal treats it as it does.

Section 101 — the penalties

Censure, conditions, suspension for up to three years, cancellation of registration, a fine of up to NZ$30,000 and costs. The Tribunal has cancelled registration for ACC fraud and for claims for patients not seen; its decisions distinguish a single lapse, admitted, from a pattern or a cover-up, and weigh admission, restitution and insight. Read it.

For this course: The Tribunal’s penalties in dishonesty cases are at the serious end of the range, and its decisions weigh admission, restitution and insight.

Also engaged: Section 118 — honesty is in every authority’s standards of ethical conduct · Medical Council — Good medical practice: honest and trustworthy in every professional dealing, including with the Council · Nursing Council — integrity, one of the Code’s values · Pharmacy Council — integrity, one of the Code of Ethics’ three headings.

This course is written for every registered profession under the Health Practitioners Competence Assurance Act 2003 — the process is the same for all. Ten professions also have Ethics and Professionalism courses written to their own Council or Board’s standard. Find the courses for your profession →

Frequently asked questions

The clinical outcome was fine. Why is the authority treating a record or a claim so seriously?

Because the clinical outcome answers a different question. A record or a claim that says what was not so goes to whether the practitioner’s word can be relied on, and registration rests on that. The same reasoning is what makes a probity lapse remediable: the authorities are asking whether your word can be relied on now, and an honest account, an early correction and a record that stays accurate answer that question. The course’s second section is about why probity matters more than perfection.

How is a probity lapse remediated — and will my Council or Board accept this course as part of it?

With evidence that proves honesty rather than skill: an audit of records against claims, repeated over time; a supervisor’s report on documentation and declarations; restitution where money is involved; CPD on probity; feedback from colleagues gathered on purpose; and a reflection that names the dishonesty as dishonesty. The course’s seventh section covers each instrument and how the evidence is integrated into a portfolio. No provider is accredited by any Council or Board, and no course decides a matter. What every authority, a Committee and the Tribunal weigh is dated, targeted remediation with reflection that engages your own code — and this course is written to the ground every authority’s standard shares on this subject, so the connection to yours is plain. The Tribunal has itself ordered education in ethics, boundaries and informed consent as part of its penalties. Check the wording of any direction with your indemnity insurer, union, professional association or lawyer before you rely on it.

Should I take advice before I respond?

Yes — before anything goes to your Council or Board, an employer, a funder, a Professional Conduct Committee or the Tribunal. In a probity matter the wording of the response is itself evidence, and your indemnity insurer, your union or professional association, or a lawyer will read it before it is sent while keeping it in your own words. Nothing on this page is legal advice, and no course determines the outcome of a matter.

Is an error the same as dishonesty?

No, and the authorities separate them with care. An honest error in a record or a claim, corrected when found and disclosed, is a competence or an administrative matter. A record or a claim made to say what was not so, or maintained after the error was known, is dishonesty. The course covers the distinction in each of the four common issues and what the authorities read to decide which it was.

The letter says my account does not match the record. What do I do?

Take advice, then say which is right. Where the record is right and the account was not, the response names that plainly and explains why without offering the explanation as an excuse; where the account is right, the response shows how. A correction made now, in your own words, is what the authorities describe as the beginning of insight. The course covers statements and consistency as a probity matter in their own right.

I was not honest in my first response. Can that be recovered?

The authorities and the Tribunal say it can, and they say how: a corrected account, in the practitioner’s own words, before it is found, naming the earlier dishonesty as dishonesty. That is read as the beginning of insight, and practitioners have recovered their position from exactly this point. Take advice before you write it, and write it yourself.

An interest I did not declare has come to light. Is that dishonesty?

It is a probity matter where disclosure was required, and one the authorities see remediated often. The response names the interest, why it was not declared, what the patient or employer should have been told, and how conflicts are now identified and disclosed. The course gives conflicts of interest a lesson and Financial Integrity a whole course.

How do I show honesty at a hearing?

By being accurate about everything, including what is against you. The Tribunal’s decisions say which conduct at a hearing moved the outcome in the practitioner’s favour in a probity matter: the practitioner who accepted the facts, named the lapse, showed what had changed and did not argue the findings. The course’s eighth section is presenting honesty in portfolios and hearings.

How is this different from the Financial Integrity course?

Financial Integrity is written for the money: billing and claims, conflicts of interest, gifts and inducements, use of resources, and the investigations that follow. This course is probity as a whole — honesty, integrity and transparency in records, claims, conflicts, candour, applications and declarations, and the response to any probity concern. A practitioner facing a financial allegation usually takes both.

Which Council or Board is this course written for?

All eighteen. Every authority under the Act makes honesty a condition of registration in its standard of ethical conduct, every probity concern travels the conduct route to a Professional Conduct Committee, and the Tribunal treats dishonesty the same way for every profession. The course reads the Medical Council, Nursing Council, Pharmacy Council and Dental Council standards in their own words and the allied professions’ alongside.

How long does it take, and how long do I have access?

The course is 2 CPD hours, self-paced, with twelve months’ access from purchase. The certificate is issued on completion, dated, with the course title and the CPD hours, for a response, a portfolio or your recertification.

Notifications rarely raise one issue. These are the courses that pair with this one.

Ethics for Healthcare Professionals

A Council or Board notification about ethics in NZ: confidentiality, consent, boundaries, social media, records or honesty. 2 CPD hours, NZ$200.

2 CPD hours · NZ$200

Documentation for Healthcare Professionals

Clinical documentation and health records course for NZ health practitioners facing a notification about records, late entries or amendments. 2 CPD hours.

2 CPD hours · NZ$200

Dealing with a Complaint or Investigation Professionally

Responding to a complaint, notification, competence review or conduct committee in NZ: the first letter, the meeting, what to write. 2 CPD hours.

2 CPD hours · NZ$200

Duty of Candour for Healthcare Professionals

Open disclosure course for NZ health practitioners facing a notification about non-disclosure, delay, a minimised account or a missing apology. 2 CPD hours.

2 CPD hours · NZ$200

Financial Integrity for Healthcare Professionals

Financial integrity course for NZ health practitioners facing a billing, fee, ACC or third-party payer concern. Financial consent and conflicts. 2 CPD hrs.

2 CPD hours · NZ$200

Professional Ethics Course

A Council or Board notification about ethics: conflicts, boundaries, consent, teams and scope, in clinical and non-clinical roles in NZ. 2 CPD hours.

2 CPD hours · NZ$200

Rebuilding Trust of Patients, Colleagues, the Public and the Regulator

After a notification, conditions or a Tribunal finding in NZ, what is assessed is what you did next: insight, remediation, evidence of change. 2 CPD hours.

2 CPD hours · NZ$200

Probity and Honesty for Healthcare Professionals

This course. Records, qualifications, billing, undeclared interests, incomplete answers, and how conduct during the investigation is assessed in its own right.

2 CPD hours · You are here

See all CPD courses for healthcare professionals in New Zealand →

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